Feedback and Complaints
At The Star Care Group, We are dedicated to:
- Listening to the feedback and complaints from NDIS participants and other stakeholders.
- Provide quality supports that meet the customer satisfaction.
- Encourage our team to give their best and provider them training on how we can improve.
- Resolve the complaints and improve our services to serve better.
Ways to provide your valuable feedback or make a complaint
Email us
You can send us your feedback or make a complaint via email: feedback@thestarcaregroup.com.au
Give us a Phone call
Please feel free to ring us on 08 9242 3276 to speak to one of our team leaders
Visit our office
You are most welcome to visit our office and speak to the office manager. Our office address is 220 Fulham Street, Cloverdale WA 6105.
Online Form Submission
Please feel free to fill up the feedback form given below.
Send a letter
Write a letter to The Star Care Group at 220 Fulham Street, Cloverdale WA 6105.
Feedback Form
Want to reach out? We’d love to hear from you!