NDIS High Intensity Support Services
High Intensity Support / Complex Care provides specialised assistance for participants with complex needs, delivered by highly skilled and experienced support workers. Our NDIS High Intensity Support and High Care Support Services ensure safe, effective, and personalised care tailored to each participant’s requirements.
High Intensity Support / Complex Care
High Intensity Support / Complex Care involves specialised support services for participants with more complex needs. These supports are delivered by highly skilled and experienced support workers, often requiring specific training to ensure safe and effective care.
At The Star Care Group, we provide a range of NDIS High Intensity Support Services and High Care Support Services, including—but not limited to—the following:
- Complex Bowel Care
- Enteral Feeding and Management, including PEG Feeding
- Severe Dysphagia Management
- Tracheostomy Care
- Urinary Catheter Care
- Pressure Care
- Wound Care
- Managing Diabetes
- Respirator Support
- Day to Day management of medications
At The Star Care Group, our qualified and experienced staff are specially trained to deliver NDIS High Intensity Support Services and High Care Support Services. They complete specialised training to meet industry standards and are skilled in providing safe, effective, and person-centred care. Following care plans designed by health professionals, our support workers use their expertise to deliver high-quality supports tailored to each participant’s needs.
What makes us different?
At The Star Care Group, we take a truly individualised approach to NDIS support. As a leading NDIS High Intensity Support and High Care Support Services provider, we focus on understanding your unique needs and tailoring our services accordingly. Our commitment is to create a supportive environment where you feel empowered, comfortable, and confident in achieving your personal goals.
We deliver results
We focus on delivering results, working with participants on real-life goals to build independence & achieve their short, medium, & long-term objectives.
Quick Response
With prompt referrals and timely emergency support, The Star Care Group is the perfect choice for your disability support needs and concerns.
Person-Centered & Quality Support
We deliver high-quality Disability Support Services to help participants live their chosen life and achieve NDIS goals. We ensure safety and excellent service.
Consistency & Continuity
We offer consistent, high-quality support to build trust and rapport, with a large team to ensure continuity and avoid disruptions.
Qualified & Experienced Staff
All our staff have experience supporting various age groups with disabilities, holding at least Cert 3 in relevant fields, and mandatory checks.
Culturally and Linguistically Diverse Expertise (CALD)
Our diverse team’s cultures and languages enhance personalised, culturally attuned care, fostering genuine understanding and exceptional service.
Diversity
We provide supports to wide range of age group and our staff has exceptional working experience with children, adults or elderly people with disability.
24/7 Support
We provide 24/7 supports to our participant’s and are always here to provide necessary support or emergency supports, in the moment you need them.
Take the next step towards personalised, high-quality care with The Star Care Group. Contact us today to discuss your NDIS High Intensity Support Services or High Care Support Services and find out how our experienced team can help you achieve greater independence, safety, and wellbeing.
Frequently Asked Questions
What are NDIS High Intensity Support Services and who needs them?
NDIS High Intensity Support Services, also known as High Intensity Support or complex care, provide specialized assistance for NDIS participants with complex medical and health needs. These High Care Support Services are delivered by highly skilled and experienced support workers who have completed specific training to ensure safe and effective care. Participants requiring High Intensity Support typically need assistance with complex procedures such as enteral feeding, tracheostomy care, catheter management, severe dysphagia management, respirator support, or advanced wound care that require specialized knowledge and competency.
What types of High Care Support Services does The Star Care Group provide?
The Star Care Group offers comprehensive NDIS High Intensity Support Services including complex bowel care, enteral feeding and PEG feeding management, severe dysphagia management, tracheostomy care, urinary catheter care, pressure care and prevention, wound care management, diabetes management, respirator support, and day-to-day medication management. Our High Intensity Support is delivered by qualified staff specially trained in these complex procedures, ensuring you receive High Care Support Services that are safe, effective, and tailored to your individual needs under person-centered care plans designed by health professionals.
Who provides High Intensity Support at The Star Care Group?
Our NDIS High Intensity Support Services are delivered by qualified and experienced support workers who have completed specialized training to meet industry standards for complex care. Our team includes AHPRA-registered nurses and support workers with minimum Certificate III qualifications who have received additional training in specific High Care Support Services procedures. All staff providing High Intensity Support complete mandatory checks, ongoing professional development, and follow care plans designed by health professionals to ensure competent, safe delivery of specialized supports.
Is High Intensity Support available 24/7 in Western Australia?
Yes, The Star Care Group provides 24/7 NDIS High Intensity Support Services across Western Australia. We understand that participants with complex needs may require High Care Support Services at any time, including overnight care, emergency assistance, or continuous monitoring. Our High Intensity Support team is always available to provide necessary specialized care in the moment you need it, ensuring your safety, wellbeing, and peace of mind around the clock in your home or preferred environment.
How is High Intensity Support different from standard personal care?
High Intensity Support differs from standard personal care in that it involves specialized medical procedures and complex care tasks requiring specific training and qualifications. While standard personal care includes assistance with daily activities like showering and dressing, NDIS High Intensity Support Services address complex medical needs such as tracheostomy management, enteral feeding, catheter care, and respirator support. High Care Support Services require support workers with advanced skills and specialized training, often working under care plans developed by healthcare professionals to ensure safe, effective delivery of complex care.
Can High Care Support Services be provided in my home?
Absolutely. The Star Care Group delivers NDIS High Intensity Support Services directly in your home, creating a comfortable and familiar environment for receiving specialized care. Our High Intensity Support workers bring the necessary expertise and equipment to provide High Care Support Services wherever you feel most comfortable, whether in your own home, shared accommodation, or group setting. We ensure your home environment is appropriate for the specialized care required and work with you and your healthcare team to maintain safety and quality standards.
How does The Star Care Group ensure quality in their High Intensity Support services?
We maintain the highest quality standards in our NDIS High Intensity Support Services through specialized staff training and certification, adherence to care plans designed by health professionals, regular competency assessments, compliance with NDIS Practice Standards and industry regulations, person-centered approach tailored to individual needs, 24/7 availability and quick response times, consistent and continuous care delivery, and ongoing professional development. Our High Care Support Services prioritize safety, effectiveness, and dignity, with qualified staff who have specific experience in delivering High Intensity Support to participants with complex needs.
How do I access NDIS High Intensity Support Services from The Star Care Group?
To access our High Intensity Support and High Care Support Services, contact The Star Care Group at 08 9242 3276 or email info@thestarcaregroup.com.au. We’ll review your NDIS plan and complex care needs, assess the level of specialized support required, match you with appropriately trained and qualified staff, coordinate with your healthcare professionals to understand care plans, arrange NDIS High Intensity Support Services delivery at your preferred location, and ensure seamless implementation. Our experienced team will work with you, your family, support coordinator, and medical professionals to provide High Intensity Support that promotes your independence, safety, and wellbeing.
Start Your Support Journey Today
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